Cold Calling Rules

The NASD places strict regulations on cold-calling practices by brokers. Cold callers may only call you between 8 a.m. and 9 p.m. When they call, they must give you information about themselves including their name, the name and contact information for the firm they work for, and a notification that they are calling to sell you an investment. They must not harass you or lie to you and they are required to get written permission from you before taking money from your bank account. Cold callers must also put you on their "do not call" list if you ask them to. If they call you after you request them not to, or if they harass you in any other way, contact the SEC to file a complaint.